Students Services for Academic Success

There are many resources available for students on campus. While the following is not an exhaustive list, these are the most commonly-accessed resources. Please feel free to reach out to your faculty advisor, the Undergraduate Programs Director (Dr. Page), or the Department Chair (Dr. Lippard) if you have any questions.

Academic Advising

Academic Advising will challenge and support students who have not yet declared a major in the identification and achievement of their educational goals, as well as in their development as independent thinkers and learners.

AppState Alert

AppState-ALERT is the Appalachian State University 24/7 emergency messaging system. Using a combination of text messaging, voice messaging, the siren warning system, email and web technologies, AppState-ALERT is designed to provide Appalachian students, faculty and staff members with timely information in the event of a campus emergency.

AppState Emergency

Access emergency information related to campus safety. The emergency preparedness sites and emergency preparedness programs are all a service of the Appalachian State University Office of Environmental Health, Safety and Emergency Management (EHS&EM).

Career Development

The Career Development Center serves all students and alumni pursuing various future professional endeavors. Their services include resume reviews, career coaching, job and internship search assistance, and other tools to achieve life and professional success.

The Look Smart Career Clothing Closet is a great place for students to pick up some FREE professional clothing. If you're planning to attend some of our upcoming career fairs, are meeting an employer, or gearing up to start a new job, make sure you stop by the Career Development Center and browse our selection so you can look your best! We have shirts, slacks, blazers, skirts, dresses, and more in all shapes, colors, and sizes.

College of Arts and Sciences Advising and Support Services Hub (CASSH)

The College of Arts and Sciences Advising and Support Services Hub (CASSH) is located on the first floor of I.G. Greer Hall. The Advising office is staffed by professional advisors and records specialists who serve current and prospective students, as well as faculty and staff in the College of Arts and Sciences at Appalachian State University. Students are encouraged to visit the office for assistance with academic planning and questions, registration and senior checks.

Counseling Center

The Counseling and Psychological Services Center supports the mission of Appalachian State University and the Division of Student Affairs in the academic, vocational, emotional, social and cultural development of students. The goal of the Counseling Center is to assist the University community in maximizing the personal growth and development of its members.

Grievance & Appeal Policies

Appalachian State University provides several means by which student complaints and grievances may be addressed. Concerns should be expressed as soon as possible after the event occurs; some of the procedures have specific deadlines for filing grievances or complaints.

Health Services

The Mary S. Shook Student Health Service is a primary care ambulatory campus health clinic helping meet the needs of Appalachian State University students.

Mary’s Food Pantry

In memory of Dr. Cameron Lippard’s mother, Mary Tadlock, who passed away in 2021, Mary’s Food Pantry is a free food pantry available to all sociology majors managed by the Department of Sociology. Contact the Department of Sociology’s office manager, Jennifer Coffey, for more information on available products and pickup opportunities.

Mountaineer Food Hub and Free Store

The Mountaineer Food Hub and Free Store is managed by The Office of University Sustainability and offers food and consumption assistance to all students, staff, and faculty. The food hub provides staple foods, fresh produce, bread, breakfast items and personal care products. The free store carries interview clothing, winter gear, school supplies, household items and various other goods. The main location is on the bottom floor of East Hall, with satellite locations in Belk Library, Broyhill School of Music, Reich College of Education, Garwood Hall, the Leon Levine Health Sciences building, Rankin Science, and additional student access in DD Dougherty hall.

More information about available products and hours of operation can be found on the Mountaineer Food Hub and Free Store

Office of Disability Resources

Appalachian State University is committed to providing an inclusive experience, accessible learning environments and equal opportunity to individuals with disabilities in accordance with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Individuals needing reasonable accommodations should contact the Office of Disability Resources (828.262.3056 or

Student Learning Center

Through individual and small group instruction, the Student Learning Center helps students develop integrative thinking skills, interdependence, and self-authorship so that they may become lifelong learners and contribute in a positive way to their communities and to this region. In particular, the Learning 

Assistance Program provides academic services to students who face unique challenges, such as student athletes, first-generation students, low- income students, non-traditional students and students with disabilities.

Student Legal Clinic

The Student Legal Clinic provides free legal advice, information and referrals provided by a licensed attorney. A partner program of the Off-Campus Student Services, the Student Legal Clinic provides information and resources to support student success. The goals of this clinic include:

  • To provide information that will help students make appropriate decisions
  • To teach students problem solving tools and strategies
  • To develop community relationships that benefit students
  • To strengthen the connection between off-campus students and campus and community resources

University Ombuds Office

The University Ombuds Office provides an independent, confidential environment for faculty, staff and students of the Appalachian community to discuss campus related concerns or problems. The Ombuds Office holds the identity and all communications with those seeking assistance in strict confidence, and does not disclose confidential communications unless given permission to do so, except as required by law or where, in the judgment of the Ombuds, there appears to be imminent risk of serious harm.

This assistance, which is provided at no cost, includes the following: listening to concerns; brainstorming and assessing options; providing coaching; helping gather information about resources and referrals; facilitating difficult discussions; and conducting informal conflict resolution.

University Writing Center

The University Writing Center is a free resource available to all Appalachian State University students and faculty as well as members of the Boone community. Their consultants are

experienced writers and attentive readers who will work with you one-on-one to assist with any aspect of the writing process.

Departmental Resources for Students

  • Study carrels (CW 204 alcove)
  • Reference library (CW 204 alcove)
  • Bulletin Boards and Information Monitors (CW 2nd floor hallways)
  • Research Poster Printing (see Ms. Jennifer Coffey)